ERASMUS
+ Soft Skills and Emotional Intelligence Course (BOLOGNA 2019)
SATURDAY 29-6-2019
|
After a brief stay
in Seville to arrive in time to the airport, we arrived in Rome, we made a
cultural visit, we made a 25 km route, from 9 in the morning to 3 in the
morning.
SUNDAY 30-6-2018
|
In the morning we left by train from Rome to Bologna, passing through Padua. Between 12 noon and
1 pm we had the reception of the participating teachers. After that, we went to have lunch.
Networking activities
Then, we recorded a video in which
we made the presentations. Furthemore, we made a guided tour of the city of Bologna in which they told us
the 7 secrets of the city.
Finally, we had the welcome dinner.
MONDAY 01-7-2019
|
On Monday, we had introduction
course. We had teambuilding exercises, neuro-linguistic programming basic
concepts, teamwork theory and success story presentation.
Intro soft skills
and competences. Presentation
In the introduction
of the course we were informed of the contents and we were asked about the
expectations that each one had.
We began with communication skills. Some of there were:
-
Leadership
-
Assertive
communication
-
Public
speaking
-
Effective
presentation
-
Conflict
management
-
Giving
and reveiving Feedback
After that, we did an activity. We coud say three important
things about the course: our fears, contributions we could do and the
expectations we expected.
We can see key competences. Furthermore, we saw what is a
competence? In conclusion, we learned competences are a combination of
knowledge, skills and attitudes appropiate to the context. Then, we did
teambuilding exercises. Later, we did
crossword activities and definitions too. Bridging the gap, we put
teachers and students skills. After, we saw more skills and we remembered the
most required skills.
In an activity we
had to choose people with leadership ability and explain the reasons and
influences they had on others.
Finally, we did our dialy evaluation the course.
TUESDAY 02-7-2019
|
On Tuesday we began with wrap un of
the day before. Other things we did:
-
Leadership
styles and team roles
-
Teamworking
in a multicultural environment
-
Involving
volunteers/Motivating staff
-
Practical
group work and simulations
First building our leadership style,
we saw if it was easy or difficult, useful and if we were satisfied with our
result or we would like to improve something. Furthemore, about leadership and
teamwork we could learn that:
-
It´s
easier to work together
-
If
you re´outside team it’s harder
-
Leadership
may be dynamic and rotate
-
Communication
is crucial
-
Mutual
help is mutual beneficial
After the course, we realized cultural activities in Bologna
and we had a traditional Italian aperitif.
Leadership styles and teamwork roles: Presentation
Neuro-linguistic programming basic
conceps
Teamwork theory
Succes story presentation
Wednesday 03-7-2019
|
Conflict management Presentation
On Wednesday we saw conflict
management theory, negotiation and conflict management techniques, paractical
group and simulations.
First, we saw types of conflicts:
-
Goal
conflict
-
Cognitive
conflict
-
Affective
conflict
We learnt why
would do conflicts arise and views on conflicts too. We also saw conflict as
opportunity.
Why do conflicts arise?
The answers to the previous questions are:
-
Different needs, objectives, values
-
Different perception o r opinión
-
Miscommunication
-
Limited resources-
Something important was the beauty of Clair Canfield conflict.
We could learn the opportunitties of conflicts, to
confrontation with yourself and learn more about emotional management between
you and understand others. The conflict are a sintom, one kind of alarm,
to us know what is wrong. The conflicts
have a cause and a solution. Furthemore, one external conflict can guide us to
an internal solution.
Three importants things were:
1º Undestand what the conflict is about
2º Choose how to handle it (Preparing yourself for the
conflict)
3º Speak responsibly (Am I stuck?) Alarms Justification ,
blameless.
Then we
reviewed conflict management styles. An animal was associated with a quality.
For example, a turtle with competing; teddy bear with compromise, etc. After
that, we saw different types of students (gossipier, interrupter, kwo it all,
negative and quiet one) and we wrote adjectives and qualities ot them. Finally,
we said orally the previous activity.
After the course, in the afternoon,
we had a guided visit to Florence or Venice. We separated into
two groups, some visited Florence and others Venice. It was great!
THURSDAY 04-7-2019
|
Communication and
assertive communication Presentation https://drive.google.com/open?id=1UuQLkFKms4j6oLoWUYeqQoka5ueLlN52
On Thursday the main points were: The
basic elements about public speaking, communication and learning styles, how to
plan a public speech, design and delivering an effective presentation.
We reviewed
again conflict management styles. For example:
-
Turtle is avoidance, hide from the conflicto.
-
Teddy bear, smoothing, accomodating strategy.
-
Shark Competing, forcing.
-
Fox is conected to compromise, negotiation.
-
Owl, collaborative, owl is conected to wisdom.
Therefore, two important things were:
-
Assertive (Reaching the Goal)
-
Cooperative style is beying careful of other
people needs
In conclusion, colaborative is win solution. Time is across the chart. Therefore,
the assertiveness is really important.
We learnt styles of communication and we did a team
activity. We had to create phrases for each category and tried to understand
what they have in common.
Passive says: Perhaps , I don’t know…, How did Sue feel?
Passive/ agressive: “I told you”, “never forget and not
forgive”, “frecuently abse”, “ The problem is not Joe, is Joe behaviour”.
Agressive: “You must”, “You idiot”, “You never…”, “Because I
said so”, “You always…”.
Assertive: “Yes, tahta was my mistake”, “As I understand
your point…”, “Let me explain why I disagree with that point”.
Finallly, we dif an activity in group. We should think of a
recurrent difficult situation. Then, wrote out a summary of the
scenario, plus your assertive response. Later, we passed our scenario to first
group. They wrote out what the other person might say with an aggressive
response. This activity continued with more different responses.
In the afternoon we
visited to Ravenna, where we witnessed a multitudinous performance with
professional actors and many non-professionals, in which they represented the
beginning of the second song of the Divine Comedy: Purgatory. In which Dante
and Virgilio meet Cato, represented by the actor of photography.
Friday 05-7-2019
|
On Friday we started the class with a
wrap up summary. We continued with interpersonal communication, meeting
management theory, call and chair a meeting, practical group work and
exercises.
We learnt why is body language so
important. Some of the reasons were:
-
Body
language speaks louder than words.
-
Body
language helps form the first impression that people have of us.
-
Body
language does not lie; it reveals the real us.
We continued with other types of
communication: gesturing, voice tone, eye contact, eye contact pitfalls.
Furthemore, we could see body language was important: posture, facial
expressions and gestures. Other interesting thing was decoding body language.
In theory, we saw the importance of
public discourse. Later, we did diferents public speeches.
We did ours and we listened to our classmates.
We did ours and we listened to our classmates.
In that day, we were working, we did
practical work and exercises too.
After the course, we had our last
dinner together. It was really special! We had dinner in traditional Italian restaurant. The food was delicious!
SATURDAY 06-7-2019
|
On Saturday, we had to make presentations of 4 minutes long each. We listened to all the classmates and
we saw and we said what we could improve in our oral speech. Then we had to choose a topic, argue
with three important reasons and a conclusion as closing.
This was another different way of practicing oral speech.
Finally, we made a course roundup and final
evaluation. We could comment on what we had thought
To end, we
had validation of learning outcomes and certification ceremony. We all got together
to take a picture. This course has been a great experience!
Then we had our
trip back to Spain. We took the train to go to Rome. Then we flew from Rome to
Seville. Finally, we arrived at home.
No hay comentarios:
Publicar un comentario